Question 31
EasyOriginal questionCustomer: Good morning. I bought this phone charger here on Saturday. It doesn't work.
Shopkeeper: Doesn't work? It's a good brand. Did you plug it in properly?
Customer: I plugged it in at home, at my office and at my sister's house. Three different . The phone shows nothing.
Shopkeeper: Maybe the problem is your phone.
Customer: I thought of that. So I tried my phone with my sister's charger. It charged in an hour. Then I tried her phone with this charger. Nothing.
Shopkeeper: (looking at the charger) Hmm. Do you have the ?
Customer: Here. Saturday, the fourteenth. Four hundred and fifty rupees.
Shopkeeper: The box?
Customer: Here. I kept it, just in case.
Shopkeeper: (smiling) You came . All right. I'll test it myself. (He plugs it in.) You're right, it's dead. I can give you a new one of the same kind, or you can choose another and pay the .
Customer: The same kind is fine. But could you test the new one before I go?
Shopkeeper: Of course. After what you've told me, I'd test it twice.
What problem does the customer have?
Show the answer and explanation
Correct answer: C
Explanation
"I bought this phone charger here on Saturday. It doesn't work."
Worth noting
Her tests show the phone itself works with another charger.
- Concept
- Locating the problem
- Typical timeTypical
- 30 s
- Your timeYours
- —
Ten questions from Poems and conversations, at your own pace.